Assist the Head Golf Professional in all aspects of the golf operation, including tee times, course play, tournaments and outings, lessons, merchandising, training, etc.
Essential Duties and Responsibilities
(Other duties may be assigned)
Ministerial Exemption
Employees are expected to commit to Christ and the philosophy, ministry, and vision of OCBF and help meet the church family’s spiritual, social, emotional, and physical needs. This position is responsible for providing prayer, spiritual assistance, and ministerial support to co-workers and others they meet while working. This includes but is not limited to being available to pray with employees, leading and participating in bible study with team members, conveying Biblical principles during staff meetings and church activities, and knowing and ensuring that the church’s mission and vision are integrated into all aspects of the department’s task. As the Employee Handbook outlines, all staff must live a life that models the church’s core values. To further the church’s mission of disciplining the church to impact the world, they must be involved in spiritual discipleship while performing the essential job requirements.
- Assist Head Golf Professional with supervising Golf Shop Associates and Volunteer Staff.
- Manage numerous types of tournaments from start to finish, including participation in meetings.
- Develop and implement clinics and camps.
- Assist customers by providing and interpreting golf policies, rules and regulations.
- Maintain handicap records.
- Operate golf shop in absence of sales associate.
- Manage the daily opening and closing of golf operations as needed.
- Coordinate junior golf activities.
- Provide golf instruction.
- Perform starter or marshal duties regularly.
- Manage USGA handicap system for customers.
- Ensures course is properly marked at all times.
- Perform other duties as assigned.
Supervisory Responsibilities
Manage sales associate employees. Carry out responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Responsible for the overall spiritual leadership of the department including the volunteers.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Attendance/Punctuality — Is consistently at work and on time. Ensure work responsibilities are covered when absent. Arrive at meetings and appointments on time.
Customer Service — Provide information and assistance to the church congregation, public, and other staff members in a helpful, courteous, and timely manner. Manage difficult or emotional customer situations. Solicit customer feedback to improve service. Respond to requests for service and assistance.
Dependability — Use time appropriately and wisely. Follow instructions and responds to management direction. Accept responsibility for own actions.
Diversity — Demonstrate knowledge of EEO policy. Show respect and sensitivity for cultural differences.
Ethics — Inspire the trust of others by keeping commitments and working with integrity and ethically. Uphold organizational goals.
Interpersonal Skills –Maintain a positive work relationship with other employees. Focus on solving conflict, not blaming. Maintain confidentiality.
Oral Communication — Ability to communicate primarily in English.
Planning/Organizing — Prioritize and plans work activities. Plan for additional resources. Set goals and objectives. Develop realistic action plans.
Problem Solving — Identify and resolve problems in a timely manner and demonstrate the ability to develop alternative solutions. Work well in-group problem solving situations.
Professionalism — React well under pressure by keeping emotions under control.
Reasoning Ability — Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Safety and Security — Ensure campuses and equipment is operational and safe for daily functions. Visually inspect areas for cleanliness and problems in need of repair. Recommend actions appropriate to deter vandalism and other damages. Observe safety and security procedures. Report potentially unsafe conditions. Use equipment and/or vehicles and materials properly.
Technical Skills — Assesses own strengths and weaknesses. Pursue training and development opportunities. Strive to continuously build knowledge and skills. Learn the schedules, procedures and use of golf course tools. Share expertise with others.
Teamwork — Balance team and individual responsibilities. Exhibit objectivity and openness to others’ views and ideas and is willing to try new things. Give and welcome feedback. Put success of team above own interests.
Support everyone’s efforts to succeed.
Written Communication — Able to read and interpret written information, primarily in English.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor’s degree and three years supervisory experience preferred. PGA Apprentice-Level 1 or Higher. Prior golf course experience preferred.
Other Skills and Abilities
- Knowledge of the game of golf, rules of golf, golf facility operations, and tournament operations.
Strong leadership skills. - Ability to work weekends and holidays.
- Strong organizational, planning, and prioritization skills.
- Excellent customer service skills.
Spiritual Commitment
All employees are expected to commit to Christ and to the philosophy, ministry, and vision of OCBF and to help the church to meet the spiritual, social, emotional, and physical needs of the church family.
Members are asked to commit to:
- Consciously pursuing spiritual growth by participating in the vital experience of the church (Education, Fellowship, Outreach, and Worship).
- Faithfully give at least 10% of their income to the ministry of
- Faithfully serve in one of the ministries of the church in a volunteer
- Agree to read and function under the guidelines and authority of the Church Constitution and By-
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
