360 Program Coordinator

Implement and manage The Turn Around Agenda’s 360 Program by building and refining relationships with participating public schools.

Essential Duties and Responsibilities

(Other duties may be assigned)

• Employees are expected to commit to Christ and the philosophy, ministry, and vision of OCBF and help meet the church family’s spiritual, social, emotional, and physical needs. This position is responsible for providing prayer, spiritual assistance, and ministerial support to co-workers, youth, parents, and others they contact while working. This includes but is not limited to being available to pray with youth, leading and participating in youth bible studies, conveying Biblical principles during staff meetings and church activities, and knowing and ensuring that the church’s mission and vision are integrated into all aspects of the department’s task. As the Employee Handbook outlines, all staff must live a life that models the church’s core values. To further the church’s mission of disciplining the church to impact the world, they must be involved in spiritual discipleship while performing the essential job requirements.
• Work with partnering community agencies, our TECS (Technology, Education, Career Services), and Client Services Coordinator for problem identification, referrals, crisis intervention, and resolution plans.
• Assist students with improvement plans to increase efficiency and productivity that will lead to better academic and familial outcomes.
• advertise the TTA 360 program through various outlets, i.e., selected public-school partners and community, as well as through assemblies, workshops, and various marketing means.
• Build and cultivate a successful relationship with referred staff, students, and their families at the high school, middle school, and elementary levels for problem identification, referrals, crisis intervention, and resolution plans.
• Oversee the coordination of engagement with the 360 program for the public school community regarding food, clothing, shelter, housing, and pregnancy needs.
• Market the TTA 360 program to the public school community and our select school partners through assemblies, workshops, and various marketing materials.
• Provide information to the public school community regarding The Turn Around Agenda offices, including updates and changes to program delivery.
• Participate in conferences, workshops, meetings, etc., for the purpose of professional development and dissemination of best practices to staff and kingdom servants.
• Conduct periodic school assemblies and participate/conduct special events on campus highlighting the TTA 360 program.
• Collaborate with the PSO Director to plan and implement annual projects and events to provide support to public school families in need.
• Plan and implement seminars and workshops with TECS Coordinator to assist public school families with financial literacy, educational development and career services.
• Work in partnership with PSO’s evaluation system to incorporate and manage necessary data collection, analysis, and communication of results.
• Collect and submit weekly reports of client activities, enrollment, information dissemination, and community-based processes for the purpose of tracking, evaluation, and grant reporting to the Director of PSO.
• Create procedures, processes, and forms for TTA programs using software and systems that connect services and program usage to achieve total service integration..
• Ensure absolute confidentiality regarding staff, student, and family information records.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Attendance/Punctuality — Is consistently at work and on time. Ensure work responsibilities are covered when absent. Arrive at meetings and appointments on time.

Cost Consciousness — Work within approved budget. Develop and implement cost saving measures. Contribute to profits and revenue. Conserve organizational resources.

Customer Service — Demonstrate the ability to manage difficult or emotional customer situations. Respond promptly to customer needs and service requests. Solicit internal and external customer feedback to improve service.

Computer Skills — Working knowledge of Microsoft Office Products.

Delegation — Delegate work assignments. Match the responsibility to the person. Give authority to work independently. Set expectations and monitor delegated activities. Provide recognition for results.

Dependability — Follow instructions, responds to management direction. Willing to commit to long hours of work when necessary to reach goals.

Diversity — Demonstrate knowledge of EEO policy. Show respect and sensitivity for cultural differences. Educate others on the value of diversity. .Promote a harassment-free environment. Build a diverse workforce.

Ethics — Inspire others by keeping commitments and working with integrity and ethically. Uphold organizational values.

Interpersonal Skills — Focus on solving conflict, not blaming. Treat others with respect. . Maintain confidentiality. Listen to, accept feedback from others, and remains open to new ideas. . Keep emotions under control.

Leadership — Exhibit confidence in self and others. Inspire and motivate others to perform well. Effectively influences actions and opinions of others. Accept responsibility for own actions and for subordinates’ activities.

Managing People — Include staff in planning, decision-making, facilitating and process improvement. Make self-available to staff. Provide regular performance feedback. Develop subordinates’ skills and encourages growth. Foster quality focus in others. Continually work to improve supervisory skills.

Mathematical Skills — Ability to apply concepts of basic algebra and geometry and to present numerical data effectively.

Oral Communication — Communicate primarily in English. . Speak clearly and persuasively in positive and/or negative situations. Listen to get clarification. Respond well to questions. Clearly communicate ideas in a group during meetings and when making presentations.

Planning/Organizing — Prioritize and plan work activities. Use time efficiently. Plan for additional resources. Set goals and objectives. Organize or schedule other people and their tasks. Develop realistic action plans.

Problem Solving — Identify and resolve problems in a timely manner and demonstrate the ability to develop alternative solutions. Gather and analyze information skillfully. Work well in group problem-solving situations. Demonstrate reason even when dealing with emotional topics.

Professionalism — Approach others in a tactful manner by showing respect and consideration regardless of status or position. React well under pressure.

Project Management — Coordinate and develop project plans and manages project team activities. Communicate changes and progress. Complete projects on time and within a budget.

Reasoning Ability — Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience